Terms & Conditions

Shipping

All goods purchased on line are shipped from the Bowes Museum, Barnard Castle, Co Durham DL12 8NP.

Queries

If you require advice regarding merchandise please contact The Museum on 01833 690606 ext 225 or email us shop@thebowesmuseum.org.uk

Order Confirmation & Delivery Time

**Delivery details to be confirmed**

If you are ordering goods for a particular holiday departure date or as a gift for a birthday etc, please inform us so we can make every effort to meet this deadline. The last day we can accept guaranteed orders for a pre-Christmas delivery is 15 December.

Back Orders

We carry goods but popular items can sell out and when this is the case, we will inform you of the earliest expected delivery date. Please inform us should you wish to cancel at any time.